KwalityHost Internet Solutions Pvt. Ltd
~ A Web Hosting and Domains Registration Company ~
We are Indian Web Hosting company and a premium web hosting provider in India offering Domain Registration, Windows Linux Web Hosting,Reseller Hosting, Dedicated Servers, VPS & Email Servers, with high Quality 24x7 in house Support.
Since its inception, KwalityHost has been offering reliable and scalable hosting services at the most affordable prices.
Backed by a decade of expertise in the internet industry, rock-steady infrastructure, and high
customer focus, KwalityHost’s mission is simple and straightforward: to provide customers with
the best hosting facilities at the most competitive prices with exemplary service support.
KwalityHost has designed its business to guarantee you a good night’s sleep always. We focus on
the two things that cause you the most stress with web hosting – Infrastructure and Support. Our
two-pronged strategy allows you to relax and rely on us.
Things we just DON’T do
- We DO NOT outsource our Support. We don't believe
in call-centers. When you call us, you are speaking
with our in-house well-trained professionals.
- We don’t like to keep our customers waiting.
Our response time is 30 minutes, but more importantly,
we focus on speedy resolution of your problems and
queries, not just speedy response.
- We don’t hide complaints. We follow a strong
Escalation procedure to ensure you are always heard
and can help us maintain our service standards.
And all the things we do
- We employ web geeks – for their expertise,
and more importantly for their knowledge and
passion. Their willingness to go the extra mile to
support you comes from their passion for their work.
- Our unique on-boarding procedure hand holds
you through the entire setup process.
- A dedicated Account Team per client and our
rigidity about the Service Level agreements then
ensures that our partnership is smooth and hassle-free
- And of course, we are available whenever you
need us. You can reach us via Live Chat, Phone call
or Support Tickets – 24x7x365.
KwalityHost’s Service Level Agreement (SLAs)
We are obsessive-compulsive about our Service Standards:
- Network uptime: Our servers provide you with 99.9% uptime to ensure that your website sees no downtime.
- Power uptime: Our data centers will be online for 99.9% of the time.
- 24*7*365 In-house Support: We cover you with 24*7*365 dedicated Support for free.
- Ticket Resolution Time: Our maximum ticket resolution time is 48 hours*.
- Free 1-Click Installers: We provide you with 1-Click free script installation powered by Softaculous.
- 30 Day Money Back Guarantee: We cover you with 30 days money-back guarantee
- Escalation to Senior Staff Time: After escalation, the query will be resolved within 24 hours.
- No Contract : We don’t bind you in contracts. In case of dissatisfaction, you can discontinue services any time
OUR DATACENTERS: INDUSTRY BEST
We have chosen the industry best as our datacenter partner. Texas 1 is our 250,000 square feet, flagship
datacenter which falls in the low disaster incidence zone. The facility is fed by separate lines for power, water
and network, making it one of the most redundant, connected, and secure data centers and disaster recovery
solutions available anywhere.
Multiple levels of redundancy are built into every level of Texas 1′s power infrastructure. From the
substations to distribution within the data center, it is the most reliable power infrastructure to guarantee your
business is up and running 24x7x365.Texas 1′s power design is 100% concurrently maintainable, preventing your
equipment from ever being at risk during maintenance. In the unlikely event of a commercial power failure, the
Texas 1 data center has multiple UPS and generator systems coupled with on-site fuel storage to ensure
Cooling infrastructure at Texas 1 to conserve energy, withstand load increases and provide consistent
high performance, even during maintenance. Texas 1 utilizes a chilled water cooling system that supports any
power density, while consuming significantly less electricity than conventional air-cooled systems.
As one of the first Internet Service Providers in the United States, our datacenter has relationships
with a wide range of carriers and has operated carrier-neutral datacenters since 1994. Our datacenter’s blended
bandwidth ensures the most efficient and reliable routing for network connectivity.
From the physical design of the facility, to its multiple access control points and around-the-clock
security personnel, our datacenter employs advanced security systems to protect your mission-critical
operations. The security of the datacenters is divided into two major sections:
- 24/7/365 manned security at gated entry, data center entrances and loading docks.
- Man traps and biometric access control.
- Security cameras with digital video recording and storage.
- Highest standards in fire prevention, detection and suppression.
- Escorted access.
- Color camera digital surveillance system.
- Man traps at all external door.
- Digital video recording upon every
- Cabinet and cage security options include
individual locks and biometric scanners.
Our Servers are RAID installed. This means that the data on the array can withstand even the
complete failure of one hard disk (or sometimes more) without any data loss, and without requiring any data to
be restored from backup.
We make it obligatory for our customers to use Secure File Transfer Protocol.. You may think of this as an
inconvenience sometimes, but we believe that a small miss like this can cost you a fortune – we are strict with
you, but just to ensure that you NEVER compromise your online security.
Centralized Storage System:
Unlike other players, our Virtual Private Server uses Centralized Storage
System by NetApp. This provides a centralized backup and disaster recovery via replication, thus increasing the
security of your critical data.